Privacy Policy

Effective Date: August 11, 2025

This Privacy Policy explains how SimpliMatch, a business service owned and operated by O&M VC LLC (“O&M VC,” “we,” “our,” or “us”), collects, uses, shares, and protects your personal information. By using our platform—including applying for a co-signer, listing a property, or engaging with our services—you agree to the practices described in this Policy.

1. Information We Collect

We use your information to:

• Match tenants with qualified co-signers.
• Verify and assess rental applications.
• Notify landlords/property managers of verified, eligible tenants.
• Facilitate rent guarantees and enforce related agreements.
• Process secure payments and service fees.
• Improve our platform, services, and customer experience.

For Property Owners/Managers:

• Name, email address, and phone number.
• Property details and tenant history.
• Preferences for tenant screening and rent guarantee services.

2. How We Use Your Information

For Tenants:

• Match tenants with qualified co-signers
• Verify and assess rental applications
• Notify landlords of verified, eligible tenants
• Guarantee payments and enforce rental agreements
• Process secure payments and service fees
• Improve our platform and customer experience

We never sell your personal data to third parties.

3. Who We Share Your Information With

We only share your information when necessary to provide our services, including:

• Property owners/managers (for application and verification purposes).
• Our payment processor (to complete transactions securely).
• Legal authorities (only when required by law).

All third-party service providers we use must adhere to industry-standard privacy and security measures.

4. Your Data Rights

You have the right to:

• Access and review your personal information.
• Request corrections or updates.
• Request account deletion.
• Opt out of marketing communications at any time.

To exercise your rights, contact us at: support@simplimatch.com

5. Security

We protect your data through:

• SSL encryption for data in transit.
• Encrypted storage for sensitive information.
• Verified third-party infrastructure partners.
• Strict access controls, with data available only to authorized personnel.

6. Cookies & Tracking

We use cookies and tracking technologies to:

• Improve user experience.
• Track application form progress and prevent duplicate submissions.
• Deliver relevant marketing and advertising content.

7. Payment Information

• Processing: All payments are securely processed through Stripe, a PCI-compliant third-party payment processor.
• Data Handling: We do not store or have direct access to your full credit card information. Stripe may collect and store your payment data in accordance with its privacy policy: https://stripe.com/privacy.
• Retention: SimpliMatch only retains a record of payment status (e.g., paid, failed, refunded) for service fulfillment and customer support.

8. Changes to This Policy

O&M VC LLC may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a notice on our website. Continued use of the Services after changes are posted constitutes your acceptance of the updated Policy.

Contact Us

O&M VC LLC – SimpliMatch
Email: support@simplimatch.com