Privacy Policy

Effective Date: April 24, 2025

At SimpliMatch, your privacy matters. We are committed to protecting the personal information you share with us — whether you’re applying for rental support or listing a property on our platform.

1. Information We Collect

For Tenants:

  • Name, email, phone number
  • Monthly income and employment status
  • Rental history and property details
  • Co-signer request details and payment info

For Property Owners/Managers:

  • Name, email, phone number
  • Property details and tenant history
  • Preferences for tenant screening and rent guarantees

2. How We Use Your Information

  • Match tenants with qualified co-signers
  • Verify and assess rental applications
  • Notify landlords of verified, eligible tenants
  • Guarantee payments and enforce rental agreements
  • Process secure payments and service fees
  • Improve our platform and customer experience

We never sell your personal data to third parties.

3. Who We Share It With

  • Property owners or managers (for application and verification purposes)
  • Our payment processor (to complete your transaction)
  • Legal authorities (only if required by law)

All third-party services we use are compliant with industry-standard privacy and security measures.

4. Your Data Rights

  • Access and review your personal information
  • Request corrections or updates
  • Request account deletion
  • Opt out of marketing communications at any time

To make a request, email us at: [email protected]

5. Security

We use secure, encrypted protocols to protect your data — including SSL, encrypted storage, and verified third-party infrastructure partners. Access is limited only to authorized personnel.

6. Cookies & Tracking

  • Improve your user experience
  • Track form progress and prevent duplicate submissions
  • Serve relevant marketing ads

7. Payment Information

Payment Processing

All payments on SimpliMatch are securely processed through Stripe, a PCI-compliant third-party payment processor. We do not store or have direct access to your full credit card information.
Stripe may collect and store your payment information in accordance with its own privacy policy, which can be viewed here: https://stripe.com/privacy

SimpliMatch only retains a record of your payment status (e.g., paid, failed, refunded) for service fulfillment and customer support.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you by email or on our website.

Questions?
Reach out any time at [email protected] — we’re happy to clarify anything.